Urbenetic
What Urbenetic does
The offer is organised by business problems, not by technology. We only mark as available what the product can already do.
Sales
Handle incoming email enquiries
With Google Gmail connected.
Follow up contacts
Possible by email when that connection exists. No CRM is connected by default.
Book meetings
Possible with Google Calendar. Public booking already exists in other Urbenetic products.
Update a CRM
There is no ready-made CRM connection.
Customer service
Reply to customers by email
With approval when sending has an impact.
Organise incoming requests
Request analysis exists; full organisation is still being built.
Route cases
Depends on the destination: email, calendar or a company system.
Reduce calls
Urbenetic does not make phone calls. It can handle in writing what currently generates the calls.
Operations
Update company systems
Possible with an internal API, set up with you.
Fill in portals
Possible on some sites after a setup. There is no generic button for any portal.
Synchronise information
Only between tools that are actually connected.
Produce reports
Real activity and results appear when they exist. There are no complete business reports yet.
Administration
Reminders
Possible with Calendar or email when those connections exist.
Documents
There is no document management in this product.
Scheduling
Agenda and Calendar when the connection is in place.
Repetitive tasks
Urbenetic builds solutions for a described problem. It is not a list of ready-made automations.